01885 022 022
Frequently asked Question
Can I use my international credit card to get services from payPoint?
Yes, You can use International Visa.Mastercard, American Express Card
Are there any additional charges for buying services?
No, there are no additional charges.
What is the refund policy?
Successful Mobile Recharge or Software purchase is not refundable. But If your payment is successful but didn't get the service then payPoint will refund your payment.
Is there any limitation on mobile recharge?
Minimum mobile recharge amount is 10 Tk and maximum amount is 2500 Tk. Consecutive mobile recharge to the same number will be allowed after 15 minutes of successful recharge.
What are the transaction limits for using VISA & Master Card?
There is no limit for local VISA ,MasterCard cards and DBBL Nexus card on transaction. But international card are allowed to do transaction 2 times in a day.
Facing problems during transactions
Please call to our customer service +88 01885 022 022 or Send mail to firstname.lastname@example.org